Perform thorough testing to ensure that all backup jobs are working without issues and resolve any outstanding errors or warnings.

Otherwise upgrade to Acronis Cyber Backup 12.5 Update 5 (build 16180) or later, then install Acronis Cyber Protect 15.

Perform in-place upgrade of the existing Acronis server to the new Acronis Cyber Protect 15 software, if supported.

Take manual backup of your Acronis server and verify backup is successful and can be restored in case of a disaster or failed upgrade. You should carry out the following tasks for upgrading your Acronis backup infrastructure:

Īs per Acronis documentation, check also if a direct upgrade path is supported. The software installer can be downloaded from and software upgrade will be carried out as per. If the customer is eligible for free upgrade to Acronis Cyber Protect 15, the proceed as per.

without active maintenance, you can upgrade to an Acronis Cyber Protect subscription license for 60% offįor more information regarding this end-of-support announcement, please refer to the Acronis Knowledge Base and our lifecycle policy.ĭepending on your customer’s current Acronis configuration (cloud and on-premises) you should define your Acronis upgrade path, based on the above notes.

with active maintenance, you can get a free upgrade to Acronis Cyber Protect 15.

If you have an active subscription license, you can download the latest build of Acronis Cyber Protect 15 and proceed with the upgrade.If you have a perpetual license:

Solution # Acronis upgrade planning notes # You can read the Acronis Cyber Backup 12.5 end of support statement at. From this date, product hotfixes/patches for critical issues, security issues and OS support updates will no longer be available unless you upgrade to the latest version of Acronis Cyber Protect 15. The Extended support phase for Acronis Cyber Backup 12.5 ends on September 9, 2022. Upgrade Symantec EDR Manager and Collector Through Web GUIĮach Acronis product has an established period for every stage of the Support Lifecycle: Mainstream, Extended and Self-Service support.

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